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UPS Pulse of the Online Shopper Executive Summary

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Home Introduction Today's Online Shopping Experience Mobile Omnichannel Role of the Store Security & Privacy Checkout & Delivery Returns 2014 UPS Pulse of the Online Shopper ™ The 3rd annual study delivers insights into shopping preferences. It also explores current levels of satisfaction with online and omnichannel shopping. A Customer Experience Study conducted by comScore Share on:

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